FAQs about housing disrepair

Can I make a housing disrepair claim?

You can make a housing disrepair claim with CJS Solicitors if:

  • you’re a council or housing association tenant
  • you have reported repairs to your landlord and either no repairs have been carried out, or the repairs have not been carried out properly
  • the disrepair is continuing

What can I claim for?

You may be able to claim for the following:

  • compensation for living in a property with disrepair
  • compensation for personal property that has been damaged or destroyed as a result of the disrepair
  • compensation for injury to your health caused by the disrepair

How much could I receive?

The amount of compensation you might receive will depend on the severity and extent of the disrepair, and the length of time you have endured the disrepair. You can also claim compensation for any personal items you have had to replace as a result of the disrepair.

By way of example:

Mr Smith is a council tenant living in a property with a leaking roof. The leaks affect two of the four rooms of the property and Mr Smith reporting the leak to his landlord 12 months ago. The leak also damaged Mr Smith’s television, which he had to replace at a cost of £750. Mr Smith’s monthly rent is £250.

12 x 250 = £3,000

50% of 3,000 = £1,500

Cost of TV = £750

In this example we would claim £2,250 by way of compensation for Mr Smith.

How long will it take for my housing disrepair claim to be dealt with?

The amount of time it takes to settle a housing disrepair compensation claim varies from case to case but straightforward cases settle approximately 3 to 4 months after our Letter of Claim has been sent to your landlord.